Church Relationships Assessment

God designed the local church to play a vital role in helping his people “become conformed to the likeness of His Son” (Romans 8:29). God’s goal for His children is that we increasingly look, live and love just like our Lord Jesus Christ. As church leaders, A big part of our calling is to be used by God to help this transformation take place.

Church Relationships Assessment Banner

How Can You Know That Transformation Is Happening?

So the real question is how do we know if people in our congregations are becoming more like Jesus? Is the answer in church involvement, learning Bible doctrine, or abstaining from sin? These are important, but Christ established a clear criteria. In John 13:34-35 he says, A new commandment I give you: Love one another. As I have loved you, so you must love one another. By this all men will know that you are my disciples, if you love one anotherBy this all men will know that you are my disciples, if you love one another. One evidence of our becoming more like Christ is our ability to love others as Christ loves us.

But how do we know if we’re loving others as Christ loves us? How do we assess what difference Christ is making in our lives ? One way is through a unique relationships assessment designed to identify where people are in terms of their spiritual, emotional and relational health. To make this possible The Center for Healthy Relationships has developed the Church Relationships Assessment (CRA).

The CRA is based on the greatest commandment, Love the Lord your God with all of your heart, soul, mind and strength, and love others as you love yourself (Mark 12:29 -31). It is designed to help your church answer the question: How do we know that the teaching, preaching, and training we offer is making a meaningful difference in the lives of our people? The CRA is designed to give you a unique “thumbprint” of your congregation, where they are spiritually, emotionally and relationally, their strengths and potential areas of growth.

The CRA is the result of over 15 years of research and development at John Brown University and Denver Seminary. The CRA is easy to administer and provides a significant amount of helpful information in a short period of time. The CRA is designed to be taken by the entire adult congregation, both married and single. We even have a version for teens.

Our hope and prayer is that as a result of taking the Church Relationships Assessment you will have a more accurate awareness of the strengths and growth areas of your congregation and that they will be more aware of some of the practical ways Christ can make a meaningful difference in their lives.

Frequently Asked Questions:

  • The CRA identifies actual spiritual, emotional and relational needs within the church and not just the “felt” or “perceived” needs.
  • It assesses strengths and growth areas—what is and isn’t working.
  • The results can replace hunches, guesswork, and wishful thinking with objective information.
  • The CRA assures members that the church’s leaders value their opinions.
  • It involves the laity in the decision process and workings of the church. Once people become involved, they are likelier to participate in other ways.

The challenge for any assessment is how to measure what you are trying to measure. In our case, we are trying to measure what difference Christ is making in our lives . To answer this question, we have based the CRA on the greatest commandment: Love the Lord your God with all of your heart, soul, mind and strength, and love others as you love yourself (paraphrase of Mark 12:29 -31). Therefore, we break the CRA into three major sections based on the greatest commandment: Relationship with God, Relationship with Self and Relationship with Others. The CRA contains the following four main sections:

  1. Demographics
    • Worshiper Demographics
    • Church Demographics
    • Worshiper Satisfaction with the Church
  2. Relationship with God
    • Spiritual maturity
    • Spiritual behaviors
  3. Self-Awareness and Management
    • Emotional self-awareness & self-worth
    • Emotional responsibility
    • Anger management
  4. Relationship with Others
    • Empathy & Listening
    • Conflict management
    • Forgiveness
    • Marital Relationship
    • Family Relationship

Pricing for the CRA is determined by church size.

Smaller than 500: $1000.00
Between 500 and 999: $1,500.00
Between 1,000 and 5,000:    $2,000.00
Over 5,000: $2,500.00

Credit card payments are processed online. If you need to be invoiced or otherwise wish to pay by check, please contact our office and we’ll work with you to make the arrangements.

If you have any questions about the process, please feel free to contact us at 479-524-7105, or drop us a note using our Contact Form.

The CRA takes 20-30 minutes for the typical respondent. Because it is completed online, members of your congregation can complete the assessment in the privacy of their own home.

If you'd like to see an example of how the CRA data is collected, you can take our Emotional and Relational Intelligence Questionnaire (ERIQ). ERIQ contains our core measures of emotional and relational intelligence, and the online ERIQ assessment will help you better understand yourself. The full CRA experience is similar, with additional questions about spiritual formation, church participation and family life. There is no charge for ERIQ when taken by an individual.

Take the Emotional and Relational Intelligence Questionnaire (ERIQ) and receive your personalized results. These are the same results participants from your congregation will receive upon completing their CRA questionnaire.

“I highly recommend this unique resource to every pastor who really wants to know what’s going on in the hearts, minds and lives of their people . . . from members to attenders . . . and how you can more effectively encourage their growth in becoming more like our Lord.  The CRA gives you information you just can’t get anywhere else.  The facts are here and you can use them to better understand your churches’ current health and what you can to do maintain it or improve it.”

Warren W. WiersbeBible TeacherBest Selling AuthorFormer Pastor of Moody Bible Church


“Over the past 50 years of ministry I’ve had the opportunity to become aware of and use numerous surveys and evaluation tools. But undoubtedly the most helpful practical and insightful resource available today is the Church Relationship Assessment (CRA). The information and data obtained through this unique tool for the pastoral staff cannot be duplicated by any other resource. It will certainly give guidance for ministry within your local congregation and may even change the direction of ministry. The CRA is one of those rare resources which is a must for every pastoral staff and local congregation.”

H. Norman Wright, Best Selling AuthorMarriage and Family TherapistResearch Professor, Biola University


“The title says it all when it refers to “church relationships.”  For if a church isn’t nurturing relationships is it really being the church?  But then the next question is how to measure that information.  That’s where the CRA really comes in.  It offers a way to assess not only how satisfied the congregation is, and what kind of impact a church is having on the individuals involved, it also goes beyond to an in-depth understanding of the spiritual, emotional, and relational health of that church.  It’s an amazing tool that is long overdue!”

Dave StoopOrdained Minister, Licensed Psychologist, Adjunct Professor, Fuller Theological Seminary


“The Center for Healthy Relationships has developed a one-of-a-kind Church Relationships Assessment. The results of the CRA can identify strengths, potential growth areas, and assist you as you equip leaders and parishioners to increase their effectiveness in building a healthy church, both emotionally and relationally. If you’re a pastor you need a scorecard to help you maximize your effort. With the help of the CRA you will have in your hands an invaluable ministry tool.”

H.B. London, Jr.Vice President, Church & Clergy, Focus on the Family